Frequently asked questions

Don't see your question? Drop us a note via the contact page.

No. MyRide has no accounts — open it and start. We do not ask for an email address, a name, a phone number or a date of birth.

No. By default everything stays on your phone, photos included. Premium adds cloud sync, which only starts once you turn it on in Settings, and saves your data and photos to your own iCloud or Google Drive, where only you can see them. We are never involved.

That is exactly why snapping the pillar sign is the primary action. A photo of "B2 Red · Pillar J12" alongside the GPS fix will still get you back even if the coordinates drift by tens of metres.

Free: unlimited parking pins, unlimited fuel logs, 10 expense entries, 10 parking tickets, 5 fines, 3 tax items, one vehicle and basic stats. Premium is NT$90 once and lifts every one of those limits, and adds the service tab, the analytics tab, multiple vehicles, custom names for parking spots, the yearly PDF report, Excel export and iCloud or Google Drive backup.

It detects them in order: Google Maps, then Apple Maps, then Waze, then the browser as a fallback. Whichever you have installed is the one it uses; iOS defaults to Apple Maps and you can change the preference in settings.

On Premium: first update the app to the latest version on both phones. Then, on the new phone, sign in to the same Apple ID or Google account, tap "Restore Purchase" first, then turn on cloud sync in Settings. When the app finds that the cloud already holds a backup from another device, it pauses sync and lets you know; choose "Use cloud copy" in Settings and your data and photos come across, without the new phone overwriting them. You can also use a backup file: on the old phone open "Advanced" in Settings and tap "Share backup file", then on the new phone tap "Restore from backup file" under "Advanced". Between iPhone and Android, use a backup file; purchases are not shared between the two, so you need to buy Premium on the new platform. Cloud sync and backup files are both Premium features, and the free version has no way of its own to move your data. That said, if the old phone has its system backup turned on (iCloud Backup on iPhone, Google backup on Android), setting up the new phone with the same account and restoring from that backup usually brings the app's data along. That is handled by the phone's system, only works between phones of the same platform, and how much comes back is up to the system, so it isn't guaranteed to be complete.

No. Purchases on iPhone are held against your Apple ID and purchases on Android against your Google account, and the two stores do not share them.

We say "on-device first" rather than "fully offline" because three things need the internet: (1) the map loads from OpenStreetMap when you open the parking map, sending coordinates only and nothing that identifies you; (2) turning GPS coordinates into a street name uses the address lookup built into your phone (Apple's on iPhone, Google's on Android), again coordinates only; (3) checking for a new version when the app opens, which fetches only public version information and sends none of your records. No analytics, no ads, no servers of ours — but since we show a map and a street name, those two services are involved, and saying so is better than claiming to be offline.

No, and we deliberately will not build it. MyRide is a personal record keeper, not an official payment platform, and it never touches your money. What it does: record the amount and the deadline and remind you before it lands; you then pay through the official channels of whoever issued the bill. The official system is always the source of truth for whether something is paid.

Open the Payments tab and add a parking ticket, fine or tax with its plate, amount and due date. The app reminds you before it lapses; once you have paid through the official channel, mark it paid, and a recurring tax schedules its next period automatically.

Once a parking ticket, fine or tax is saved, the app uses the deadline you entered to send a local notification before it lands. Taxes can repeat monthly or yearly, and once you mark one paid the next period is scheduled automatically. Every reminder is scheduled on the device; no server is involved.

None at all. Set oil every 5,000 km and every six months, and the app tracks both conditions, firing a local notification on whichever arrives first. Scheduling happens on the phone. It works without notification permission too — you just have to open the service tab yourself. The service tab is a Premium feature.

The PDF covers twelve months of fuel economy trends, spending by category and distance driven, sized for A4 and easy to file. The Excel export covers expenses, fuel, servicing and paperwork, and opens correctly in Excel, Numbers and Google Sheets, so it imports fine into an accounting or expense system. Files are created on your device and you can share them to yourself from there.

MyRide reads your location once, only when you tap "Record Parking Spot". It never asks to keep location on all the time, and it does not track you in the background while the app is closed. The trade-off is one tap when you park; in return, your movements are never recorded and battery use is next to nothing.

Neither. A widget is not on the roadmap for MyRide, and we have ruled AI out entirely. We list what exists, not what might.